MIR Smart Mart

Open 24/7

Fresh, honest food, a tap away.

MIR Smart Mart is the retail brand of the MIR Group. Our AI-vision smart cabinets bring products made by Mirella's Délices Inc. with Canadian ingredients and nothing added to offices, residential buildings, commercial spaces and schools.

Host a cabinet

How it works

  1. Tap your card

    Tap your card or phone on the reader. The cabinet door unlocks.

  2. Open and take

    Open the door and take what you want. Put back anything you change your mind about.

  3. Charged automatically

    Close the door. Cameras identify what you took and you are charged automatically.

Need help?

Something went wrong? Tell us and we will look into it. Scan the QR code on the cabinet, or use the form on our website. Our cabinets record every transaction, so we can usually see exactly what happened.

The QR code on the cabinet knows which machine you used, so the form already has that — it only asks you when it happened and what went wrong. It takes a minute. You will get a reference number straight away, and we will come back to you within two business days with what we found.

If we charged you in error, we will put it right. If the product was damaged or past its date, we want to know that too.

We will never ask you for your card number. If a refund is due, it goes back to the card you paid with.

Customer care, 24 hours a day, 7 days a week

Host a cabinet

Give your people fresh food around the clock, at zero cost to qualifying host locations.

Questions

When is the cabinet open?

Our smart cabinets are open 24 hours a day, 7 days a week.

How do I know what I was charged for?

Our cabinets record every transaction, so we can see exactly what was taken. If something looks wrong, tell us using the help chat.

Why is there a hold on my card?

When you tap, your bank may place a temporary hold. It is replaced by the final amount for what you took. If a hold has not cleared, tell us.

What is in the products?

Our products are made by Mirella's Délices Inc. Our entire range is sold as free from the ten priority allergens. Please always check the pack: it is the authority. If you have a question about a specific product, contact us.

Will you ask for my card number?

No. We will never ask you for your card number. If a refund is due, it goes back to the card you paid with.